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If you have forgotten your user name or password, we will need to reset your online banking account.  Please contact your local branch to reset your information.  Remember, no personal information should be sent via e-mail to our contact address.  Information that should not be sent includes account numbers, social security numbers, and any other private information.  It is not a secure e-mail address and no personal information should be sent to us.

Remember, no representative from Hicksville Bank will ever e-mail you asking you to send personal information such as account numbers, social security numbers, and any other private information.  If you are contacted by anyone and he/she cannot verify that he is an employee of the bank, contact us right away to inform us of the situation in addition to your local law enforcement if you feel necessary.

Hicksville Bank considers customer security and privacy of the utmost importance.  In addition, we consider customer education important so that you are also able to take cautionary measures.  If you would like to learn more about pharming, click here

Also, if you would like to learn more on how to protect yourself from Internet thieves and online scams, click here.

 

 

 

 

 

 

 

 

 

 

 

 

 

 
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